How can we help?

Browse the guides below or open a support ticket from your dashboard.

Getting started

Create your account

Sign up, verify your email and log in to the dashboard.

Sign up
Create a store

Add a store, choose a channel (payment link, telegram or website) and set fee/tolerance preferences.

Open dashboard
Generate API keys

Each store gets a public key and a secret key used to sign invoice requests.

Manage stores

Accepting payments

Invoice API

Create invoices with idempotency keys and signed requests via a single REST call.

API docs
Hosted payment pages

Share your store link — customers pay on a hosted page that locks the rate for 15 minutes.

See how
Webhooks

Get realtime callbacks when invoices confirm; every event is signature-verified.

Webhook docs

Settlement & payouts

Automatic settlement

Confirmed payments are settled automatically to your payout wallet — no manual steps.

Read docs
Payout thresholds

Settlements follow per-currency thresholds and reserve rules configured by the operator.

FAQ
Ledger & reports

Every fee, spread and deduction is itemized in the merchant ledger with CSV/JSON export.

Open ledger

Compliance & KYC

Built-in compliance

Risk is managed automatically in the background, so you can focus on your business.

AML policy
Frictionless verification

Most merchants stay frictionless. In some cases a light identity verification may be requested.

Read FAQ
Verification status

Track your verification status and start an instant verification session from the dashboard.

Check status

Troubleshooting

Signature errors

Ensure the request signature and idempotency key are sent exactly as documented.

API docs
Checkout issues

Customers should see a live quoted rate; network congestion can delay confirmations.

FAQ
Status page

Check the platform status endpoint for API and settlement availability.

Status

Need a human?

Open a ticket

Merchants can open a support ticket with priorities and attachments from the dashboard.

Open ticket
Contact us

Use the contact form for sales and general questions.

Contact form
Visit the FAQ

Quick answers to the most common questions.

Browse FAQ