Effective 2026-08-04
We collect account details (name, email, company), payment identifiers (crypto addresses, invoice and transaction records), and technical data such as IP addresses and usage logs necessary to operate and secure the Service.
We use the information to provide the Service, process and reconcile payments, enforce our AML/KYC policy, prevent fraud, and comply with legal obligations.
Crypto payments are inherently public. Addresses, amounts, and transaction hashes recorded on public blockchains cannot be deleted and are not personal data within our control.
We do not sell personal data. We may share information with processors who help operate the Service, with regulators when required, or with third parties where you direct us to.
Account and transaction records are retained for at least the period required by applicable anti-money-laundering rules, and longer where needed for dispute resolution.
We apply industry-standard technical and organizational measures, including encryption in transit and at rest, access controls, and audit logging.
Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your personal data. Contact support to exercise these rights.
Privacy questions can be sent to our support team using the contact details published on the Service.